Website Privacy Policy

Elite Wound Experts (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of individuals who visit our website. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website. It does not replace or modify our HIPAA Notice of Privacy Practices, which governs how protected health information is used and disclosed in connection with the delivery of healthcare services.

By using our website, you consent to the practices described in this Privacy Policy.

We may collect several types of information from individuals who visit or interact with our website.

Personal Information

Personal information is information that can identify you as an individual. Examples may include:

• Name
• Email address
• Phone number
• Mailing address
• Information submitted through contact forms or referral forms

You may voluntarily provide this information when you:

• Submit a contact request
• Request information about our services
• Schedule an appointment
• Communicate with us through the website

Health-Related Information

If you choose to submit medical or health-related information through the website, we will treat such information with appropriate confidentiality and security consistent with applicable healthcare privacy laws.

However, the website should not be used to transmit urgent or highly sensitive medical information unless specifically directed by us through secure systems.

Automatically Collected Information

When you visit our website, certain information may be automatically collected through technology such as cookies and analytics tools. This may include:

• IP address
• Browser type
• Device type
• Pages visited
• Time and date of visits

This information helps us improve website functionality and user experience. 

We may use collected information for purposes including:

• Responding to inquiries or contact requests
• Scheduling or facilitating healthcare services
• Communicating with you about services you requested
• Improving our website functionality and performance
• Monitoring website usage and security
• Complying with applicable laws and regulatory requirements

We limit the use of personal information to purposes that are consistent with this Privacy Policy and applicable law.

We do not sell, rent, or trade personal information (including SMS text messaging and phone numbers) to third parties or affiliates for marketing purposes. No mobile opt-in data is shared. See our SMS Privacy Policy for more information. 

We may share information in limited circumstances such as:

Service Providers

We may share information with trusted vendors that assist with website hosting, IT support, scheduling tools, analytics, or other business functions. These parties are required to protect the confidentiality and security of information.

Legal Requirements

We may disclose information when required to do so by law, regulation, subpoena, court order, or other legal process.

Protection of Rights and Safety

Information may be disclosed when necessary to protect the rights, safety, or property of our organization, patients, or others.

Healthcare Operations

If information relates to the provision of healthcare services, it may be used or disclosed in accordance with applicable healthcare privacy laws, including HIPAA.

Our website uses cookies and similar technologies to ensure proper functionality, improve website performance, and understand how visitors interact with our site. Cookies are small data files stored on your device when you visit a website.

Types of Cookies We Use

• Essential cookies necessary for the website to function properly
• Performance and analytics cookies that collect anonymized information about site usage
• Third‑party cookies (only if accepted) for analytics or marketing purposes when integrated

Information Collected Through Cookies

• Pages visited and time spent on the site
• Browser and device type
• Approximate geographic location (city/state level)
• Referral sources (how you arrived at our website)

Your Choices

When you visit our website, you may choose whether to accept or decline non‑essential cookies through our cookie banner. Essential cookies are always enabled. You may also manage cookies through your browser settings.

Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any external websites they visit.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

While we strive to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

You may contact us at any time to:

• Request access to personal information you have provided
• Request correction of inaccurate information
• Request deletion of information where permitted by law
• Ask questions about our privacy practices

Requests may be subject to legal or regulatory requirements that may require us to retain certain information.

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children through our website.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

If you have questions about this Privacy Policy or our data practices, please contact:

Elite Wound Experts
info@elitewoundexperts.com | (616) 616‑5987 

Effective Date: March 1, 2026